There’s a guy who comes through our DT several times a week who is SO NICE he borders on creepy. I can’t tell, and I’m usually pretty good at telling. Today he called me Sweet Potato. That’s right, I’m a Sweet Potato. I’m gonna see if I can get Dear Hubby to start calling me [...]
Posts Tagged ‘DT Window’
Terms of Endearment
Posted in Drive-Thru, Starbucks, tagged Creepy People, Customer Quote, DT Window, Things Customers Say on March 11, 2010 | Leave a Comment »
The Green Apron Gives Medical Advice
Posted in Drive-Thru, Starbucks, tagged Customer Quote, DT Window, Green Apron, Ordering, Things Customers Say on March 3, 2010 | 1 Comment »
Did you hear the one about the lady who came through the drive thru? Seems like most of my posts are starting off in this vein, but hey, I spend a good chunk of my time in a drive thru window so perhaps it’s okay. So, really, this lady came through the DT yesterday. She [...]
You will not pass go, you will not collect a hundred dollars.
Posted in Drive-Thru, Starbucks, tagged Counterfeit, Creepy People, Drive-Thru Etiquette, DT Window, Green Apron, MAWWDLSUV, Meanies, Pro Tip, Really?, Rude, Things Customers Say on February 1, 2010 | 1 Comment »
Pro tip: For optimal results, never ever call your barista a “clucking witch” or anything similar. This will not endear her to your cause, especially if your cause is trying to pass a counterfeit bill. Starbucks’ policy is to not accept payment with large bills. This shouldn’t come as a surprise- you’d be hard-pressed to [...]
Mind Reading 101
Posted in Drive-Thru, Starbucks, tagged Drive-Thru, DT Window, Mind Reader, Ordering, People Wear Me Out on January 28, 2010 | 3 Comments »
Just an average day over the drive-thru headset with a loveable customer. Me: Hello! Welcome to Starbucks! Confusion: HI! I WANT A TEA! WHATKINDOFTEAISITTHATILIKE? (Pause…..) Me: Umm, dunno. Never seen you before. Would you like an iced tea or hot tea? Confusion: IT COMES EITHER WAY! IT’S BERRY! BUT I WANT ICED. Me: Okay, well [...]
I DO believe in Santa!
Posted in Drive-Thru, Starbucks, Tweetbits, tagged DT Window, Meanies, Phone Call, Rant, Rude, Sorry on January 10, 2010 | Leave a Comment »
Had a customer call me up and chew me out yesterday for not putting sugar in her coffee (she forgot to ask and I’m still not adept at mind reading). She returned today to apologize.
How Not to Get Hired at Starbucks, Part I
Posted in Drive-Thru, Starbucks, tagged Drive-Thru, Drive-Thru Etiquette, DT Window, Looking for a Job, Pro Tip, Turning in an Application on January 5, 2010 | 1 Comment »
Welcome to the first tutorial in my series of How Not to Get Hired at Starbucks. Just think of me as your learning coach for the day and let’s get this journey started! Today’s topic: Turning In An Application Before you can be considered for employment, it is a MUST to turn in an application. [...]
Drive-Thru Etiquette, Holiday Edition
Posted in Starbucks, tagged Coffee Shop, Drive-Thru, Drive-Thru Etiquette, DT Window, Starbucks on December 4, 2009 | Leave a Comment »
It’s beginning to look a lot like Christmas! Actually, in the retail world, it’s been looking a lot like Christmas since early-October. It’s been awhile since I’ve posted Handy Drive-Thru Etiquette Guidelines or Helpful Follow-up Tips. Since the holidays seem to come with their own special set of challenges, I felt it important to offer [...]
Oops
Posted in Starbucks, Tweetbits, tagged Coffee Shop, Drive-Thru, DT Window, Starbucks on May 11, 2009 | Leave a Comment »
Greeted a DT customer with “Welcome to Seattle” cause it was on my mind. Guess it’s better than the time I welcomed a lady to Oatmeal.
Pro Tip
Posted in Starbucks, Tweetbits, tagged Coffee Shop, Drive-Thru, Drive-Thru Etiquette, DT Window, Looking for a Job, Pro Tip, Really?, Starbucks, Turning in an Application on April 16, 2009 | Leave a Comment »
Job hunting tip of the day: Don’t ask for (or turn in) an application in the drive-thru.
Drive-Thru Etiquette, Part Two
Posted in Drive-Thru, Starbucks, tagged Coffee Shop, Drive-Thru, Drive-Thru Etiquette, DT Window, Inclement Weather, Starbucks on March 23, 2009 | 1 Comment »
Welcome back, dear students. Today we continue our lesson in Drive-Thru Etiquette, a Handy Reference Guide. I encourage you to reference the legend in the original post should you need any reminders. Let’s talk about the DT lane itself. Though they come in various shapes, lengths, and landscaping designs, here are a few driving rules [...]