Yesterday I was making a drink for a customer at the drive-thru window. As she was telling me what a treat it is for her to come to Starbucks, she dropped a couple of bills in the tip jar. Very generous.
I thanked her and she replied that because we “give her what she wants,” she doesn’t mind tipping for it. She said her husband (who was not with her at the time) doesn’t share her generosity. “He just doesn’t understand: If he gave me what I wanted, I would tip him, too.”